It would be incredibly valuable if these reviews were linked to the customer account. I haven't tested the app yet, so please correct me if this doesn't already exist.
This would serve a few purposes
- people could search all reviews left by that person to confirm they are real and not "marketing" (happens all the time on big ecomm sites)
- only people with confirmed purchases could leave reviews
- people could update their reviews with new information
- would allow for easier back-end integration to email system
Also, can you set filters so admin is triggered for a review less then "x" stars?