Hey everybody,
I'm sorry to hear that the transition from PixelPrinter to Order Printer has been less than great for you. We know that PixelPrinter was an important part of your workflows and our initial transition did not go as smoothly as we would have liked.
@Shinji and @artoko: The loss of your templates as well as non-latin character support should both now be fixed. Also, Order Printer now supports multiple shops gracefully. You shouldn't be seeing those problems again.
@John and @artoko: We've recently shipped a couple of notable changes to help with how PixelPrinter templates appear. Give Order Printer a shot now, and see if you're happier with the results.
Our goal is to match the layout of your PixelPrinter template as closely as we are able. In most cases, templates should only show minor changes in spacing and sometimes font sizes after they are imported. If you're noticing anything that is still looking wrong, please create a support ticket or reply in this thread and I'll take a look at it as soon as possible.
Thank you for your patience. We're working hard to improve Order Printer and make using it an experience you'll love.