Apple, Best Buy, Dell, Facebook, and countless other brands around the world are using Net Promoter Score to measure customer satisfaction.
Our new app murm.io allows you to easily do the same in just 3 minutes. We’re providing you with a widget that integrates neatly with your Shopify checkout process. Your customers are asked for feedback after every completed purchase.
Knowing customer satisfaction right away gives you immediate feedback about your shop and allows you to learn and improve faster than ever before. Doing so as part of the checkout process will let you capture your customer’s emotions right on the spot. We include analytics information that give you a better customer insight and tie it to order information.
Our app allows you to do the following:
- Integrate a widget into the last page of your checkout process.
- Calculate your Net Promoter Score and identify promoters and detractors.
- Find out who is promoting your business or damaging your brand through negative word-of-mouth
- Receive notifications via email about new results.
- See an overview of all your results and have them linked to your customers and orders.
We'd love you to try our app. We are currently in beta. The first 10 users will be granted free access to our app for 6 months once we introduce paid plans. All we ask for in return is your feedback on how we can improve.
Get our murm.io app now. It only takes 3 minutes to install.
Cheers,
Sascha
murm.io
