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Nick Hutchinson commented on Shopify POS

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Here Hear Will!!

We are on the verge of moving to Shopify POS, but we have EXACTLY the same concerns.

We are based in NZ.  We will be using an external terminal for receiving Credit cards.

These things are deal breakers for us... and should be easy to fix.. (especially with your "custom sale" feature)

1 - Returns. Repeating... the above -   unable to ring up negative quantities. It will be impossible to find a cash sale down the road. Returns are an essential piece of a brick and mortar operation.  Keep in mind that one big difference with online v. in-store purchases is that sometimes, we don't know anything about the customer - name, email, phone, etc... it can all be unknown for an in-store purchase andsometimes the customer WON'T give their name so we would use a default name like "POS shop@fatherrabbit.com for the customer detail) We don't require a receipt for all returns.  Add that they can pay with cash, and you can have a completely anonymous sale... no way to find the original.  For a return/exchange, I either want my TIL to be adjusted (ie: we gave money to the customer) or I want to "sell" the customer a gift card (a product I have set up) to zero the transaction out.  

2 Barcodes - We must be able to print hundreds of the same barcode at once for numerous qty of the same product.  So that dymo printer software sounds like a bit of a fail. Not all of our products arrive with a barcode. Surely it is imperative that Shopify generate barcodes, links with a multi label printer... 

totally agree with this statement... i think the barcode generator and  label feature could/should be a part of shopify's core and would fit perfectly into the inventory view in the products section for example. for a POS-app it is a must-have feature. 

PLEASE PLEASE PLEASE... we are really over the VEND integration.. it is far from perfect!! you can do it shopify POS!

: )

Claudia

Clauds

 


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