Hi all,
We have the shopify product reviews app installed but I wanted to check, what is the best way to encourage customers to leave product reviews?
Also, we sell on other channels such as Amazon so could I copy and paste feedback, customer name and just use our own email address to publish the review? Although we would be writing our own product reviews on our shopify store it is genuine feedback from customers on our other channels. Is this wrong and will google penalise us for it, i.e how do they know who posted it?